Medication Counseling for In-Office Services

Since ancient times, medication has played a major role in the healing process of every patient.

What is medication counseling about?

Medication Counseling is a service provided by Phoenix Medical Centers where our certified pharmacist takes care of educating, assisting, advising and providing all information required for the patient to understand and complete the healing process, proving them at the same time, one way for a healthier life.

This a very important task in current societies since treatment’s effectiveness relies very much on the patient’s knowledge and correct use of medication.
Otherwise, separating the patient from understanding the medical process and the medicines involved in it, would cause an extension of the treatment with possible complications, a higher impact on the economy, a misuse of limited resources and a step-back on the medical services and process.
When we talk to the patient about a medication we like to establish a cloud of knowledge and motivation around it to create consciousness in the patient’s mind. That way it is easier for them to take the medication in-time and keep-up with the medical process.

what we usually talk about during medication counseling

This is how we often interact and assist patients in medication counseling sessions.

Understanding the base knowledge

We ask the patient what they know about their condition and how it affects the body. What medicine they are using and how it fights their condition.

We like to know how much they take of the medicine, on what daily basis, what are the expected results after a day or a week of treatment, and the most important, how they are feeling in the process.

current process adjustment

Based on the previous step we like to gradually provide the patient with adjustments to correct their base knowledge.

For example, based on their medical background we like to talk about possible reactions to the medication, what they should expect out of the treatment in different scenarios, we discuss allergy complications, the correct ways for dosage and administration, importance of timing when it comes to make an impact on their condition, how they should feel on every step of the process, and how family and doctor support could aid their recovery.

Providing extra tools

Patient adherence to medication and to the whole medical process is sometimes difficult for several reasons. Maybe they do not understand well what they have, or maybe the lack of important details on how to take the medication, or maybe they just forget because they do not see the importance of it.

In every case, we like to make things as easy as possible for them to understand and remember all key information. For example, we like to use basic and common words, just to avoid medical terms every time possible. We also like to propose dosage related activities, like taking the meds before a specific event so their body responds better to that activity. We show them what foods usually help in case of bad taste of medicine, the use of labels and stickers to note in-time and correct use of medication, and so much more.

Economy & health

Sometimes it is useful to talk about how much we can save by taking the right pills, at the right time, and the right way. How important it is to follow the doctor’s instructions so our health can improve and we can avoid hospitalization and extra complications.

How we can speed up our recovery and resume our activities just by understanding how the medication works in our body and how to prevent adverse drug reactions.

Extra precautions

We check for every detail related to the patient condition and medication. We review patient allergies and sensitivities to certain substances. What other possible reactions the medicine may have on the patient, always taking into account their age, gender, any other condition or process they may be under.

We also talk about what kind of environment the medication should be stored in and how to manage it properly.

24/7 Attention

At Phoenix Medical Centers, attention, professionalism and availability is very important for us. That is why we like to stay in touch with our patients and provide them with continuance in our services.

In this case, we give our patients ways to stay in touch with our medication counseling service, we also provide a 24/7 pharmacy and delivery service which can be used as an open-line for questioning and consultation about medication and lifestyle.
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Our healthcare services

Why Us?

Phoenix Medical Centers delivers world-class care at your convenience. We provide comprehensive primary care and lab testing in our office or on-site at your Tampa Assisted Living Facility.  Our outstanding medical team, in-house lab, flexible scheduling, central location, and transportation service make it easy for you to get the quality care you need.

Transportation Available

Phoenix Medical Centers offers Medicare patients convenient transportation to and from our facilities. We can accommodate people with special needs or disabilities.

24/7 On Call Assistance

At Phoenix Medical Centers, availability and fast response are our hallmarks. For non-emergency care, you can call us 24 hours a day, 7 days a week.

Bilingual Doctors & Staff

Phoenix Medical Centers works to eliminate language barriers. Our doctors, nurses, and other staff are sensitive to speakers of other languages and most are fluent in Spanish and English. 

Comprehensive Healthcare Services

Phoenix Medical Centers is your one-stop primary care solution, offering comprehensive care in our office or on-site at your assisted living facility.
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Multiple Insurances

We accept 5 of the major traditional Medicare insurances, including Aetna and Wellcare. We also accept major commercial insurance services, including Cigna and others.
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20+ Years of Experience

At Phoenix Medical Centers, our award-winning, board-certified doctors and licensed staff have decades of experience. You can rest assured that you are getting the best possible care.
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Contact Us

Phoenix Medical Centers provides our patients with a wide range of medical services so they can improve their quality of life. Feel free to visit our office during business hours at 3645 W. Waters Ave. Tampa, FL 33614
3645 W. Waters Ave.
Tampa, FL 33614
PHONE: (813) 462-2595info@tampapmc.com
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